Before you start
You need:- At least two published flows. Each variant points to a published flow version. Draft-only flows do not appear in the picker. See Managing flows.
- A placement with no active experiment. A placement can host only one running or paused experiment at a time. Placements that already have one are hidden from the picker.
Open the wizard
There are two ways in:- Click New Experiment on the Experiments page. You pick the placement in step 1.
- Open a placement’s detail page and start an experiment from there. The placement is pre-selected and locked in the wizard.
Step 1: Basics
Experiment Name (required)
A descriptive name, for example
Onboarding Length Test. Must be at least 3 characters.Description (optional)
A note for your team. The placeholder prompts you with “What hypothesis are you testing?”.
Step 2: Variants
You compare two variants:- Control (labeled A, Baseline) is the current experience to measure against.
- Variant B is the new experience you want to test.
Traffic split
Set how traffic divides between the two variants. Use a preset (50/50, 70/30, 80/20) or drag the slider, which moves in steps of 5. The two percentages always total 100. A 50/50 split is recommended for most tests because it reaches significance fastest.Step 3: Settings
Audience (read-only)
The experiment inherits its audience from the placement. To change who sees the test, edit the placement’s audience filter. This field is shown for reference and cannot be edited here.
Primary Metric
Completion Rate, the percentage of enrolled users who finish the flow. This is the only metric available today.
Step 4: Review and launch
The final step runs a pre-flight checklist. Resolve any failing checks before launching. You then have two choices:- Save as Draft stores the experiment without enrolling anyone. The placement keeps serving its default flow. You can start it later from the detail page.
- Create & Start creates the experiment and starts it immediately, so users begin enrolling right away.
Every experiment is created as a draft on the backend. Create & Start simply creates it and then starts it in one action. If the create succeeds but the start fails, the experiment is left as a draft in your list with a toast telling you, so you never lose work.
Editing an experiment
Editing is limited on purpose. From the detail page, Edit opens the same wizard in edit mode with three steps (no Review). You can change the name, description, primary metric, and target confidence. You cannot change the variants, their flows, the traffic split, or the placement through this dialog. Those define the test, and changing them mid-flight would invalidate the data you have already collected. To test a different setup, Duplicate the experiment (this copies the structure into a fresh draft named... (Copy)) and adjust the copy.
Common mistakes
- Traffic does not sum to 100. The wizard enforces this, but if you build the request by hand the backend rejects anything other than 100.
- A variant flow is not published. The picker only lists published flows; selecting a draft is not possible, and a flow you forgot to publish simply will not appear.
- Both variants use the same flow. The two variants must point to different flows, otherwise there is nothing to compare.
- The placement is already in use. If another experiment is running or paused on the chosen placement, the launch fails with a “placement in use” error and sends you back to step 1. Stop or pause the other experiment first.